Last Updated: November 27, 2025

Vaakawi is committed to ensuring digital accessibility for people with disabilities. We are continually improving the user experience for everyone and applying the relevant accessibility standards to ensure our services, both online and in-person, are inclusive.

Conformance Status

The Web Content Accessibility Guidelines (WCAG) defines requirements for designers and developers to improve accessibility for people with disabilities. It defines three levels of conformance: Level A, Level AA, and Level AAA.

Vaakawi is partially conformant with WCAG 2.1 Level AA. Partial conformance means that some parts of the content may not fully conform to the accessibility standard, though we are actively working to remediate these issues.

Our Commitment

We are dedicated to serving all customers in the Phoenix metropolitan area, regardless of ability. Our commitment includes:

• Digital Access: Ensuring our website is navigable by keyboard, compatible with screen readers, and features sufficient color contrast for visually impaired users.
• Service Delivery: Providing reasonable accommodations for our commercial cleaning clients and their employees during our on-site operations.
• Communication: Offering alternative formats for invoices, contracts, and service reports upon request (e.g., large print, accessible PDF).

Feedback & Contact Information

We welcome your feedback on the accessibility of Vaakawi’s services. Please let us know if you encounter accessibility barriers on our website or during our service delivery.

• Phone: [Insert Phone Number]
• E-mail: [Insert Email Address]
• Postal Address: [Insert Street Address], Phoenix, AZ [Zip Code]

We strive to respond to accessibility feedback within 2 business days.

Physical Accessibility (If applicable)

If you have a physical office open to the public: Our office located at [Address] is wheelchair accessible. We provide:

• Accessible parking spaces.
• Ramp access to the main entrance.
• Accessible restrooms.

Technical Specifications

Accessibility of the Vaakawi website relies on the following technologies to work with the particular combination of web browser and any assistive technologies or plugins installed on your computer:

• HTML
• WAI-ARIA
• CSS
• JavaScript

Assessment Approach

Vaakawi assesses the accessibility of its website through the following approaches:

• Self-evaluation.
• [Optional: External evaluation by a third-party auditor].